2022 Brings Change in Leadership at BBB

YOUNGSTOWN, Ohio – This year will be one of leadership change at the Better Business Bureau of Mahoning Valley as Melissa Ames takes over as president. She is replacing Carol H. Potter, who was been the president and CEO for nine years. Ames, whose appointment took effect Jan. 1, formerly served as vice president of business services. She will work with Potter, who will remain CEO until she retires in May. During Potter’s tenure, the Youngstown-based BBB chapter established the Torch A